I have a question about my bill.
Pennichuck Corporation of Merrimack, New Hampshire, administers customer billing. All billing questions can be answered by contacting Pennichuck at customer-service@pennichuck.com or (800) 553-5191.
When will water be available along my road?
The Town of Eastham has created a preliminary schedule (based on a variety of factors) of when residents could expect to have water mains installed.
View Phase 2 Water System Schedule
View a Map of the Water Distribution System Development by Phase
How do I hook up to municipal water?
Property owners are responsible for the cost of bringing municipal water from the pipes in the road to the dwelling. To do this, the property owner must hire a contractor and a plumber (prices vary).
Who are the approved contractors and plumbers?
Do I need a meter and a meter pit?
The Town of Eastham provides free meters to parcel owners who connect to municipal water within 1 year of availability.
How long am I eligible for a free water meter?
You have 1 year to connect to municipal water from the date of availability to be eligible for a free water meter from the Town of Eastham.
Click here to find out what contract your road falls under
The following dates represent the last day properties in each contract can sign up for municipal water and receive a free water meter:
Contract 2: November 14, 2017
Contract 3: March 29, 2018
Contract 4: February 27, 2018
Contract 5: November 14, 2017
Contract 6: December 7, 2017
Contract 7: November 14, 2017
Contract 8: March 3, 2018
Contract 9: May 7, 2020
Contract 10: June 2019
Contract 11: December 2019
Contract 14: October 17, 2020
Contract 15: March 29, 2022
Contract 16: March 29, 2022
Contract: 17: January 18, 2023
Contract 18: May 2, 2023
Contract 19: To be determined
If you have questions on which contract you are within, please email easthamwater@envpartners.com.
How much will my water bill cost?
Water bills are sent out quarterly (4 times a year).
The water bill reflects a base fee (determined by the size of your meter) + a usage fee (how much water was used).
Most residential homes require a 5/8-inch meter, which has a base fee of $96/year paid quarterly at $24.
Click here for current water rates
For example
Below is a color-coded model of what a water bill might look like based on 3 adults living in a single-family home from May to July, with no irrigation or exterior water use.
In this example, the total volume of water used during this quarterly billing period is 9,314 gallons, and the total quarterly bill is $59.63 ($24 base fee + $35.63 water usage).
For comparison
Homeowners across Massachusetts pay an average of $595 per year ($148.75 quarterly) for municipal water usage. (Tighe & Bond)
Why should I connect to municipal water?
The Town of Eastham provides award-winning municipal water even when the power goes out. Never worry about a well failure, and municipal water quality is monitored daily.
See how to connect to municipal water
Learn more about why Eastham received a Beyond Compliance Award from the state and other benefits of connecting to municipal water.
Where are the municipal water wells located in Eastham?
View the approved Eastham Municipal Water System map, including well and tank locations.
How much has municipal water raised my taxes?
Estimate the incremental real estate tax impact municipal water has on your specific property
How does the Eastham Municipal Water System work?
Complete rules & regulations of the Eastham Municipal Water System
My question wasn’t answered here.
Contact Kim St. Aubin, water system manager, at: waterclerk@eastham-ma.gov or 774-801-3244.
